Rules of the Race How to Survive and Thrive

Recall the old Monty Python troupe used the phrase, “…And now, for something completely different!” This year that rings true literally and figuratively.

In any business, making the best of any situation could be the unsaid mantra. In healthcare, that’s certainly true.  We expect chaos and are constantly learning to adapt to the day’s complex adaptive situation.  Or, as Eduard Lorenz, mathematician and Chaos theorist put it, chaos is “…when the present determines the future, but the approximate present does not approximately determine the future.”  Ponder that.

Yes, the pandemic 2020 puts extreme stress into systems that are supposedly created to handle stress. Consequently, the pandemic has undermined and wreaked havoc with EVERY system, not just healthcare.

So, how do we handle stress on the already stressed-out? (There’s a multifaceted question!) While no one has all the answers, it’s only natural to expect leadership to look at the data, make a plan, motivate, and inspire us to be the best we can be. During challenging times, we need to learn to get along with one another at work and at home. In order to survive and thrive at the end of this complex adaptive situation, we need to reach down deep and pull out all the extra kindness we can find; turn our pockets inside out and pull up the threads of kindness stuck in the seams, wrapped around the little lint balls.

If you already have a position of healthcare or OTHER industry leadership, team cultivation and motivation may be the best/worst part of your job. How can you inspire adults to play nice in the workplace? (And what if the workplace is now virtual?)

Speaking of which, much has been written about various types of leaders. The transformational leader has emerged as the platinum standard for modern organizational leadership. 

In the realm of sports, a good coach reminds the would-be athlete about the rules of the race and how to survive and thrive throughout the training and the event. In business, a transformational leader is more than a boss; this boss actively coaches their team.

This leader is seen as the voice of wisdom and encouragement, which is the glue that keeps communication open. This leader is accessible and makes time to listen to team members on an informal basis. Aside from being actively engaged in reviewing the past and forecasting for variance, this leader invests time to learn best practices for how to help teams work together to produce the best results.

Are you a transformational leader? Aside from the personal qualities of intellect, experience, and expertise in your subject, here is a short list of some of the best practices of leadership.

Rate how you fare as a leader-coach with the quiz below.

On a 1-3 point scale, give 3 points for yes, 2 points for usually, 1 point for not sure, zero points for no.

  1. Would your leadership team describe you as not only a boss, but a great coach?


  1. Do you make time to listen to your team members on an informal, one-to-one, basis?


  1. Do you manage by walking around the environment?


  1. Do you keep your office door open whenever possible, so as to be accessible to the team?


  1. Do you attend meetings/conferences/webinars to further your best practices education?



How did you do?


_13-15- Looks like you are the kind of leader that others look to for coaching!

_10-12- Great beginning; get a leadership mentor and keep up the good work!

_ <10 – At least you know where you need improvement! Please find a mentor/coach for accountability and work on your goals. If I can be of service, let’s have a conversation!


This information is taken from my upcoming book, Improv to Improve Your Leadership Team: Tear Down Walls and Build Bridges, available late 2020.